Scott comes from an equipment company in the United States. In the second half of last year, they developed a hydraulic equipment to be introduced at the exhibition. The chief engineer of the company requires the purchasing department to get all hydraulic manifold blocks arrive at the factory within 3 months. There is a hydraulic manifold block. Due to the slow production, the production time of 45 days is not enough. Scott disassembled the hydraulic manifold blocks, purchased the hydraulic valve blocks from one factory and the hydraulic cartridge valves from another factory. All hydraulic manifold blocks and those parts produced separately arrived at the factory in the United States in 3 months. The technicians in the workshop installed them. After a few days of commissioning, they found that there were oil leakage on one hydraulic manifold block, that is the one disassembled and produced in two different factories. The chief engineer requires getting a new hydraulic manifold block within 1 month, otherwise it will be too late to catch the exhibition.
Scott contacted the original manufacturer. As a result, the two hydraulic valve manufacturers prevaricated each other. Their engineers also tested the hydraulic cartridge valves and hydraulic valve blocks separately, and there was no abnormality. Scott tried to contact new manufacturers of hydraulic manifold blocks, but they all said that they couldn't get samples ready within 30 days. Scott was worried.
Scott saw on AAK website that a hydraulic manifold block was very close to the size he wanted to purchase, so he sent an inquiry. After two rounds of communication, we learned about the problems he encountered in purchasing hydraulic manifold blocks. I told him that if the hydraulic cartridge valves and the hydraulic valve blocks were approved to be no problem, the workshop technician might break the seal ring or shift the seal ring during the installation of the hydraulic manifold blocks. This kind of hydraulic manifold blocks purchased from different manufacturers and then assembled is easy to have problem. A customer of AAK encountered similar problems before. After Scott asked their mechanic to replace the sealing ring, there was no abnormality in the test run, and they could catch up with the exhibition. Scott is glad that the problem of hydraulic manifold block has been solved, and said that for all hydraulic equipment orders after the exhibition, the hydraulic manifold blocks will be purchased from AAK, and also asked us to send hydraulic manifold blocks with similar dimensions to the United States to test stability and service life.
Scott sent an inquiry for hydraulic manifold blocks last week and said that the exhibition effect was good. After two rounds, we finalized the price of hydraulic manifold blocks and confirmed the production time of 100 hydraulic manifold blocks. I asked in private why he chose to purchase hydraulic manifold blocks from AAK. Scott told me 3 points, which encouraged me a lot:
1. I contacted more than 10 new hydraulic manifold manufacturers, but all of them answered "No", while AAK gave us the direction to solve our problems. I felt that AAK is not short-sighted and thinking about doing business rightly with heart.
2. Although the hydraulic manifold block of AAK is 12% more expensive than its peers, the tested service life is 60% higher than that of the original manufacturer.
3. The quality parameters of AAK hydraulic manifold blocks have been on par with those of local manufacturers in the United States. There are 2 data that surpass local manufacturers. The prices are more than 30% cheaper and the delivery time is also fast. AAK can well complete our overseas procurement strategy.
AAK, dedicate to hydraulic valves and hydraulic manifold blocks a lifetime. You can also have a small try!
AAK HYDRAULIC VALVES (218) 2022-05-06