Paul is an old customer and also an old friend of ours. He has been purchasing hydraulic cartridge valves from AAK for 7 years. He is a China expert. He used 3 "troubles" in his email on Friday. The thing is, AAK has developed a high-precision hydraulic proportional valve for him, which has already taken 5 months, and cannot fully match the standard parts of HydraForce. Paul is also a bit worried. He knows that if AAK cannot succeed with this hydraulic proportional valve, he can only purchase SUN hydraulic proportional valve standard parts at a higher price of over 70%.
His email is as follows:
First of all, I apologize for causing AAK in trouble for 5 months. (Paul, very friendly and gentle).
What troubles do you have in development? Do you need any help from us? (Paul, very patient and helpful).
Don't worry about causing me trouble. If you have a need, just speak up (Paul, very kind and thoughtful).
Looking at the 3 troubles in his email, I felt very touched and went back to my childhood. My mother always said to me, "Being in society, try not to cause trouble for others.". My mother is very traditional. Now consider that some Chinese style family education has drawbacks. Parents always educate their children to avoid causing trouble to others outside. From Paul's email, I learned that actually getting into trouble with each other is the beginning of interaction.
They trouble each other, but know how to be grateful, and when they come and go, they have a relationship. Over time, this interaction creates an intimate relationship. This is the cornerstone of "mutual trouble, interaction begins". Without gratitude, it is difficult to interact, let alone be intimate.
Dare to trouble others, and you may encounter noble people. But the foundation for meeting noble people is to know how to be grateful. The most effective interpersonal communication is to "ask for help" and then give the other person a hidden compliment, potentially acknowledging that the other person is better than yourself. This is an act that everyone instinctively wants and likes to accept. After all, hoping respect, acknowledge, and value from others is the greatest weakness of human nature.
But troubling the other person is limited, and you cannot let the other person sacrifice themselves to fulfill you, especially at the beginning of the relationship. This is the red line for "troubling each other and starting interaction.". "Request for help" involves questions that are best dealt with by the other person's expertise and that are a matter of no effort. When the other person has helped, you should immediately express gratitude in full appreciation, making the other person feel that they owe you something. This is the correct attitude in dealing with people.
AAK hydraulic cartridge valve, mutual trouble, the start of interaction.
AAK HYDRAULIC CARTRIDGE VALVES (549) 2023-03-31
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